Important Information
Policies
To help make your stay at Banksia Boutique Hotel & Spa in Cape Town as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Elegant stay, simple policies.
Check-In: From 2:00 PM
Check-Out: Until 11:00 AM
Minimum Age: 18 years for check-in.
Identification: Valid photo ID and credit card required.
Children: Suitable for guests aged 12 and above.
Pets: Not permitted.
Smoking: Entirely non-smoking property.
Spa Access: Open to in-house guests by appointment only.
Cancellation: Free cancellation up to 7 days before arrival; later cancellations may incur charges.